Business Systems Integration

We connect your business systems so data moves between them automatically.

When your CRM, finance system and operations tools each hold their own version of a record, someone reconciles them by hand. We build the connections that remove that work. The problem is that nothing moves between it reliably, so people move it by hand. We build the layer that should have been there.

The idea

From fragmented work to one connected system

Manual tasks, spreadsheets, approvals and customer requests flow through the Losung connected business system into automated workflows, connected data and clear decisions.

The problem

The problem this solves

The problem is that they do not talk to each other.

Each platform does its own job well. Between them sit people, copying, checking and fixing what did not arrive.

Integration model

How we build it

The integration defines where data starts, which system owns it, what should move, and what happens when a transfer fails.

CRM · customers and opportunities
Finance · invoices and payments
Operations · projects and delivery
RULES
+
SYNC
Service · requests and issues
Reporting · current performance
Communication · alerts and approvals

What we deliver

What you get

01

System and data map

The tools involved, the records they hold, the owner of each record, and the required handoffs.

02

Integration design

Triggers, field mappings, business rules, approval points, and exception handling.

03

Working integrations

Tested connections built through suitable APIs, webhooks, middleware, or secure workflows.

04

Monitoring and alerts

Clear signals when a synchronization is delayed, rejected, duplicated, or incomplete.

05

Documentation and ownership

A readable record of how the integration works, who owns it, and how changes are handled.

Technology environments

Connect the systems the operation already depends on.

We design around the platforms in place and the records, controls, workflows, and ownership model they need to support. Examples are illustrative; Losung does not imply vendor certification or partnership.

CRM

Salesforce · HubSpot Enterprise · Microsoft Dynamics

ERP & Finance

NetSuite · SAP · Oracle · Microsoft Dynamics 365

Service & Operations

ServiceNow · Jira · internal platforms · custom applications

Knowledge

Microsoft 365 · SharePoint · Confluence · Google Workspace

Data

Snowflake · Databricks · SQL platforms · APIs · data warehouses · internal data environments

Integration questions

Before connecting business systems.

How do I connect disconnected business software?

Begin by identifying the record that needs to move, the system that owns it, the event that should trigger the transfer, and what should happen when the transfer fails. The connection can then be built through a native connector, API, webhook, middleware platform, or focused custom service.

What is business systems integration?

Business systems integration connects applications and data so information can move reliably between them. A good integration also defines ownership, validation, exceptions, monitoring, security, documentation, and the people responsible for changes.

Can you connect software that does not have a native integration?

Often, yes. The options depend on whether the system provides an API, webhooks, exports, database access, or another approved interface. We assess those options before recommending custom work.

How much does a custom software integration cost?

Cost depends on the number of systems, data fields, business rules, security requirements, failure handling, testing, and ongoing monitoring. We define the integration boundary and dependencies before estimating the work.

Who owns and maintains the integration after launch?

Every integration includes documentation and a named ownership model. Losung can provide ongoing support, or hand the system over to your team or technology partner with the operating information they need.

What happens when an automated data transfer fails?

The design should detect delayed, rejected, duplicate, or incomplete transfers and route them to a visible exception process. Silent failure is treated as a system defect, not an acceptable operating model.