Faster access
Requests and referrals reach the right team and move forward sooner.
Industries
Healthcare & Human Services
We build and connect the administrative systems behind healthcare and human services delivery using automation and AI. We do not touch the clinical system.
Provider groups and clinics, dental and specialty practices, home health and behavioral health, community and social service agencies, billing and RCM companies, DME and diagnostics suppliers, payers and health plans.
Outcomes
What you get
Less administration
Staff spend less time re-entering information, chasing updates and coordinating across systems.
More revenue
More referrals become completed services, with fewer gaps between authorization, delivery and billing.
Where we work
The workflows we take on
Scheduling & Access
Appointments, referrals, waitlists, reminders and rescheduling, so fuller schedules do not depend on someone working a call list.
Intake & Referrals
Referral capture, completeness checks, routing, assignment and follow-up across every channel a request can arrive on.
Patient & Client Service
Coverage questions, status requests, documents and account queries finished by whoever takes the call, without a handoff to another team.
Eligibility & Authorization
Coverage verification, prior authorization, re-authorization and time-sensitive deadline tracking with visible escalation.
Revenue Cycle & Billing
Charge capture, claim submission, denial management, appeals, patient and payer billing, and posting back to the systems of record.
Records, Compliance & Reporting
Documentation completeness, retention, audit evidence, and the recurring reports that go to boards, funders, payers and regulators.
Systems Integration
Connecting practice management, case management, scheduling, clearinghouse, document and finance systems so eligibility, authorization and billing data move without re-keying.
Custom Internal Tools
Where no product fits: a referral portal, an authorization tracker, a denial worklist, a funder reporting tool built around your programmes.
Why us
Why teams in this sector bring us in
EHR and practice management, case management, scheduling, clearinghouses, document stores, finance and the reporting tools above them.
We work alongside the EHR
We build on the administrative path around the record. Clinical decisions and clinical content stay with your clinicians.
We sign BAAs
We operate as a Business Associate under HIPAA. Minimum-necessary access, retention, audit logging and breach procedures are designed in from the start, not reviewed at the end.
We use what you already run
Practice management, case management, clearinghouse and scheduling platforms stay. We connect them.
We hand it over
Documentation, training by role, and a named owner inside your organization before we finish.
Platform names are illustrative. Losung Consult does not imply vendor certification or partnership.
Start here
Tell us which process is slowing you down
One conversation. We will tell you whether we can help and what we would look at first.
Contact us